Returns & Exchanges
At KiKi's Studio, we want you to love every piece you wear, but if something isn't quite right, you can return or exchange eligible items within 30 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all designer tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging or a secure mailing box to ensure they are protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.